For Creators | 90 Seconds Help & How To

Getting Started

How To Sign Up

Start here! Find out how to set up your profile on 90 Seconds

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Setting Up Your Profile

How to quickly set up your creator profile and expedite your account activation

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The Creator Activation Process

What are the steps necessary to access jobs on the 90 Seconds platform?

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How to select Service Quality Level and Job Sizes in your profile

Learn how to control the amount and types of work that you would like to be offered in two simple steps

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Preparing For Your Activation Call

How to prepare for your interview

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Activation Call Agenda

Learn about the format of your activation interview and the questions you will be asked

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On-boarding guide: project kick-off

This video is to enable the on-boarding process to assist in educating users on the tasks and expectations included in each job.

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Professional Code of Conduct

What is the Creator Code and what does it require?

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Getting Jobs

Understanding Your Contract

Find out how to read your contract and understand key information

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How to apply for contracts on the Open Marketplace - New Opportunities

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Completing Your Tasks

How to succeed on your first project

Five walk-through guides with step-by-step instructions how to accept a project, complete jobs, and upload footage.

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Navigating your Dashboard

A detailed look at how to get the most out of your dashboard

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Requesting a Change

How to make a Request during a project

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How To Start & Complete Jobs

Providing customers with real time activity updates

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How to Upload Edits and Footage

Learn where to upload video footage and edits

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Getting Paid

Payment with Hyperwallet

Changes to your 90 Seconds payout process

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FAQ

Hyperwallet FAQs

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Talk-To Requests

All you need to know about opening private chat feeds with other users

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What sets great Creators apart on 90 Seconds?

How to become a successful creator with 90 Seconds

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What does a great 'About Me' look like?

How to write your About Me so that your profile communicates to clients and producers the depth of your experience

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How Do I Get Jobs?

Find out how jobs are assigned through 90 Seconds

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Can I sub-contract jobs from 90 Seconds?

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How much work is in my area?

What can I reasonably expect in terms of project load?

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Why were my Service Quality Levels declined?

Learn how Service Quality Levels are assigned

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How do I apply for new Service Quality Levels?

Learn what is required to successfully apply or re-apply for additional Service Quality Levels

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Why is the Activation Call held over video call?

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Can I redo my Technical Activation call?

Learn what else you can do to strengthen your profile with a Creator Intro video

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Why do I need to complete a Technical Activation Call if I have already been activated?

The process in getting your Creator profile activated

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How do I get paid?

How to get paid as quickly as possible

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How do I raise an issue?

Your issues responded to and resolved, instantly.

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Can I Dispute A Review?

Find out what to do if you'd like to respond to a review you've received

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