For Creators | 90 Seconds Help & How To

Getting Started

How To Sign Up

Start here! Find out how to set up your profile on 90 Seconds

Written by 90 Seconds
Updated over a week ago

Setting Up Your Profile

How to quickly set up your creator profile and expedite your account activation

Written by 90 Seconds
Updated over a week ago

The Creator Activation Process

What are the steps necessary to access jobs on the 90 Seconds platform?

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Written by Scott Jo
Updated over a week ago

How to select Service Quality Level and Job Sizes in your profile

Learn how to control the amount and types of work that you would like to be offered in two simple steps

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Written by Scott Jo
Updated over a week ago

Preparing For Your Activation Call

How to prepare for your interview

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Written by Scott Jo
Updated over a week ago

Activation Call Agenda

Learn about the format of your activation interview and the questions you will be asked

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Written by Scott Jo
Updated over a week ago

On-boarding guide: project kick-off

This video is to enable the on-boarding process to assist in educating users on the tasks and expectations included in each job.

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Written by Scott Jo
Updated over a week ago

Professional Code of Conduct

What is the Creator Code and what does it require?

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Written by Scott Jo
Updated over a week ago

Getting Jobs

Understanding Your Contract

Find out how to read your contract and understand key information

Written by 90 Seconds
Updated over a week ago

How to apply for contracts on the Open Marketplace - New Opportunities

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Written by Scott Jo
Updated over a week ago

Completing Your Tasks

How to succeed on your first project

Five walk-through guides with step-by-step instructions how to accept a project, complete jobs, and upload footage.

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Written by Scott Jo
Updated over a week ago

Navigating your Dashboard

A detailed look at how to get the most out of your dashboard

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Written by Scott Jo
Updated over a week ago

Requesting a Change

How to make a Request during a project

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Written by Scott Jo
Updated over a week ago

How To Start & Complete Jobs

Providing customers with real time activity updates

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Written by Scott Jo
Updated over a week ago

How to Upload Edits and Footage

Learn where to upload video footage and edits

Written by 90 Seconds
Updated over a week ago

Getting Paid

Payment with Hyperwallet

Changes to your 90 Seconds payout process

Written by Fran Checkley
Updated over a week ago

FAQ

Hyperwallet FAQs

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Written by Scott Jo
Updated over a week ago

Talk-To Requests

All you need to know about opening private chat feeds with other users

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Written by Scott Jo
Updated over a week ago

What sets great Creators apart on 90 Seconds?

How to become a successful creator with 90 Seconds

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Written by Scott Jo
Updated over a week ago

What does a great 'About Me' look like?

How to write your About Me so that your profile communicates to clients and producers the depth of your experience

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Written by Scott Jo
Updated over a week ago

How Do I Get Jobs?

Find out how jobs are assigned through 90 Seconds

Written by 90 Seconds
Updated over a week ago

Can I sub-contract jobs from 90 Seconds?

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Written by Scott Jo
Updated over a week ago

How much work is in my area?

What can I reasonably expect in terms of project load?

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Written by Scott Jo
Updated over a week ago

Why were my Service Quality Levels declined?

Learn how Service Quality Levels are assigned

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Written by Scott Jo
Updated over a week ago

How do I apply for new Service Quality Levels?

Learn what is required to successfully apply or re-apply for additional Service Quality Levels

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Written by Scott Jo
Updated over a week ago

Why is the Activation Call held over video call?

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Written by Scott Jo
Updated over a week ago

Can I redo my Technical Activation call?

Learn what else you can do to strengthen your profile with a Creator Intro video

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Written by Scott Jo
Updated over a week ago

Why do I need to complete a Technical Activation Call if I have already been activated?

The process in getting your Creator profile activated

Written by 90 Seconds
Updated over a week ago

How do I get paid?

How to get paid as quickly as possible

Written by 90 Seconds
Updated over a week ago

How do I raise an issue?

Your issues responded to and resolved, instantly.

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Written by Scott Jo
Updated over a week ago

Can I Dispute A Review?

Find out what to do if you'd like to respond to a review you've received

Written by 90 Seconds
Updated over a week ago